![]() Call agents should have the capacity to track call history, easily transfer calls to sales staff, and not worry about dropped calls. What good are calls without robust reporting? When assessing dialers, look at the quality of information the system provides. The quality of your sales dialer directly impacts how many calls your agents can make, as well as the quality of the connection on those calls and the likelihood a cold call will result in a conversation. Arming them with great tools to reach as many prospects as possible accelerates that growth. Outbound call agents drive your business growth. Things to Consider When Choosing a Sales Dialer G2 lists over 250 reviews for Kixie, with numerous 5-star reviews and an overall rating of 4.6 stars. Focused on making sales teams more productive and successful, Kixie offers automations and deep integrations into leading CRMs to ensure the highest possible sales team output. Kixie provides seamless voice and SMS capabilities for sales teams, combining an enterprise phone service with rock solid, intelligent CRM integrations and a powerful sales dialer. G2 shows over 600 reviews for Aircall and an average rating of 4.3 out of 5 stars. AIRCALL POWER DIALER SOFTWAREThey tout themselves as the “call center software for customer-centric teams,” and many of their tools and reporting capabilities are oriented more towards customer service teams. They offer cloud-based calling and texting solutions, catering mostly to medium and large sized organizations. Table of ContentsĪircall is a large international company, based in France. Read the breakdown below to understand the best option for your business. Two popular options for VoIP sales dialers are Aircall and Kixie. Thankfully, we’ve done the work for you by taking a realistic look at how Aircall stacks up to Kixie. With so many sales dialers on the market, how do you choose the optimal solution?įollowing the tried and true method of comparing features and reading online reviews can lead you to the best choice. Is Aircall right for your business, or is Kixie a better choice? If you’re reading this, chances are your business relies on agents making lots of phone calls. ![]()
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